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FAQ
What does BOC sell?

We have something for everybody! Our eco-friendly range features products made from bamboo, which include t-shirts, dresses, trousers, leggings, customised clothing and more.If there’s something else you’d like us to make, send us your wish list info@bambooorganicclothing.com.

Do BOC items really contain bamboo fibres?

Yes! We are the home of all things bamboo! All of our items contain natural bamboo fibres in varying consistencies.

Where are BOC clothes made?

Our fiber is originally from China and all our clothes are made locally in the INDIA.

What is so good about bamboo for clothing?

Bamboo fabric has many beneficial properties that make it ideal for baby’s , Kids wear, Active wear, yoga wear, fitness wear , golf wear, running wear clothes:

  • The fabric is luxuriously soft, it has been described as a cross between silk and cashmere.
  • The fabric is breathable and thermal regulating, created from the cross sections of fibres.
  • It wicks away and absorbs moisture (absorbs up to 4 times as much moisture as cotton). Keeping baby fresh and dry.
  • The fabric is hypoallergenic and non-irritating to the skin. The fibres have smooth and round end which reduces irritation, making it especially suitable for babies.
  • Bamboo is a sustainable resource.
Is Bamboo antibacterial?

If you think about the bamboo plant, no bugs or insects attack it, therefore it grows without the need for chemical sprays or pesticides, this amazing antibacterial, antifungal agent is referred to as “bamboo kun”. There is currently a debate as to if this property remains in the fabric. Because bamboo is a relatively new fabric further analyses and scientific evidence needs to be produced to conclude this debate.

Is Bamboo eco-friendly?

We believe bamboo is eco-friendly for the following reasons:

  • Bamboo grows organically, i.e. it grows naturally without the use of pesticides and chemicals.
  • It is a sustainable resource. It is one of the fastest growing plants (it grows between 30cm – 1m a day). It can be harvested every 3-4 years It is regenerative and does therefore not require replanting.
  • Bamboo produces about 30% more oxygen than an equivalent stand of trees, and absorbs about 5 times the amount of carbon dioxide (a primary greenhouse gas).
  • It has an extensive root system which helps prevent soil erosion.
What about the fabric processing?

Bamboo is a regenerated cellulose fibre produced using bamboo cellulose in a process akin to making rayon, and therefore can be called rayon from bamboo, viscose from bamboo, or bamboo rayon. The main chemical used in the processing is sodium hydroxide, also known as caustic soda. This chemical is widely used in food production, soap making, production of paper and other fabrics. Caustic soda is approved for use on textiles under the Global Organic Textile Standard (GOTS). Our bamboo fabric is meets the standard Oeko-Tex 100 , which means the fabric contains no harmful levels of chemicals which can be detrimental to human health. The International Oeko-Tex Association, a grouping of 14 well-known textile research and test institutes in Europe and Japan, with representative agencies and contact offices in over 40 countries worldwide, is reponsible for the independent test for harmful sustances according to the Oeko-Tex Standard 100. www.oekotex.com. The fabric production process will continue to evolve as more research and development is done in this area.

What about the Pandas?

There are over 1,000 species of bamboo. Pandas eat around 30 species. The bamboo used to make bamboo fabric is Moso: Phyllostachys pubescens, this species is not eaten by pandas.

Why mix with organic cotton?

All our garments contain 30% to 45 % organic cotton. By adding organic cotton to bamboo the resulting garments:

  • Are more durable
  • Only minimal shrinkage occurs
  • Are gentle machine washable
  • Holds their shape better
  • The fabric still maintains all the benefits of bamboo

Our organic cotton has been independently certified organic by Control Union.

I have bought a BOC item, how should I look after it?

Here are a few handy tips to keep your unique BOC items looking their best. Please be sure to:

  • Hand-wash your garments separately.
  • Only use cold water when washing your items.
  • Iron all garments inside out.
  • Turn dark colours inside out when drying them outside. No tumble drying.
  • Do not dry clean unless it is stated to do so on the care instructions label.
Can I track my order?

Of course! You can easily keep track of your BOC order. Once your shipment has been dispatched, we will send you an e-mail with your order details and a tracking number.

Can I amend or cancel my order?

Sure, you can! Orders can be amended or cancelled until the items leave our warehouse, which is within 24 hours of your purchase. If you’ve received our confirmation email, your order’s already on its way to you!

I’ve changed my mind, can I return or exchange my purchased item through the website?

Yes! Convenience is key and we are happy to exchange your purchase as long as the items haven’t been worn or washed. All you need to do is complete our contact form and tell us why within 7 days of purchase. Customers wishing to return or exchange items also need to bear any related shipping costs. Please see our return policy for more details on how to manage your returns.

Oops, my order’s faulty, what can I do?

We believe in offering you the highest quality on every level and check and re-check every item before shipping it out. If we’ve missed something, please do notify us within 7 days. As long as the items haven’t been worn or washed, we will arrange a replacement or a Store Credit and cover the shipping costs! Please see our return policy for more details on how to manage your returns.

I’m an international customer - how do I return something to you?

Quickly and easily by post to our office address: 8/273B, SRINIVASA LAYOUT, ANGERIPALAYAM POST, TIRUPUR 641603.. Please see our return policy for more details on how to manage your return.

The item I want is out of stock – can I still order it?

Sure, let us know what you’re looking for on our contact form and we’ll tell you as soon as it comes in! It shouldn’t take too long; we try and ensure that our stock levels are always in sync with customer demand.

I have a corporate enquiry; can you tailor make corporate uniforms or corporate gifts?

Of course! It’s just as important to be comfortable and stylish at work as it is at play. For all corporate enquiries you can simply email us at info@bambooorganicclothing.com or send us the details of the enquiry through our contact form. A member of our team will get back to you to discuss your requirements and work on a customised proposal for you.

I have a question that isn’t answered on your FAQ page?

No problem! Please feel free to contact us with your enquiry at info@bambooorganicclothing.com and we will get back to you with all the answers you need!